Resimac CustomerZone: Simplify Your Home Loan Management Online

Resimac CustomerZone: Simplify Your Home Loan Management Online

Manage your Resimac home loan with ease using CustomerZone. Enjoy flexible payments, enhanced security, and on-demand access to e-statements and transaction history.

Resimac: A Leader in Alternative Lending Solutions in New Zealand

The Journey from Australia to New Zealand

Resimac’s story began in 1985 in Australia, when FANMAC and International Financing & Investment (IF&I) were established. Over the years, these entities evolved and merged, creating Resimac Group Ltd, a prominent alternative lender. In 2012, Resimac extended its operations to New Zealand, bringing a wealth of experience and expertise to local home buyers and homeowners.

A Pioneer in Residential Mortgage-Backed Securities

Resimac was a trailblazer in the alternative lending market, becoming Australia’s first issuer of Residential Mortgage-Backed Securities (RMBS) in 1988. This pioneering approach extended to New Zealand in 2014 with the first public RMBS transaction in the local market since 2010. The company’s funding model, combining revolving warehouse lines and term capital, ensures financial stability and flexibility for its clients.

Flexible Home Loan Solutions for New Zealanders

Resimac offers a range of tailored home loan products designed to meet the diverse needs of New Zealand’s property buyers. With local operations based in Auckland, Resimac combines trans-Tasman strength with a deep understanding of the New Zealand housing market. Their commitment to providing competitive rates and quality service has made them a key player in the local industry.

A Commitment to Responsible Lending

Operating under the guidelines of New Zealand’s Credit Contracts and Consumer Finance Act and the Responsible Lending Code, Resimac upholds high ethical standards. The company’s focus on responsible lending practices ensures customers are treated fairly while maintaining transparency throughout the loan process.

Comprehensive Investor-Centric Funding Model

Resimac’s funding strategy places a strong emphasis on its investors, ensuring every loan meets the highest standards of performance and transparency. Detailed investor reports, including loan pool performance and cashflow data, highlight the company’s dedication to maintaining trust with its funding partners.

Strength Through Experience and Innovation

Backed by nearly four decades of expertise and a history of market-firsts, Resimac continues to shape the lending landscape in New Zealand. Its innovative funding solutions, local expertise, and commitment to ethical practices make Resimac a trusted choice for both home buyers and investors.

Resimac Interest Rates: Tailored Options for New Zealand Borrowers

Resimac offers competitive interest rates for its Full Documentation (Full Doc) home loans, catering to both owner-occupied and investment properties. The rates vary depending on loan-to-value ratios (LVR) and the type of loan (variable or fixed). Here’s an overview of the current rates:

Full Doc Rates

Owner-Occupied and Investment Loans (≤ 80% LVR):

  • Variable Rate: 8.09% p.a.
  • Fixed Rates:
    • 1 Year: 6.70% p.a.
    • 2 Year: 6.30% p.a.
    • 3 Year: 6.15% p.a.
    • 4 Year: 6.10% p.a.
    • 5 Year: 6.15% p.a.

Owner-Occupied Loans (80.01%–90% LVR):

  • Variable Rate: 9.09% p.a.
  • Fixed Rates:
    • 1 Year: 7.70% p.a.
    • 2 Year: 7.30% p.a.
    • 3 Year: 7.10% p.a.
    • 4 Year: 7.10% p.a.
    • 5 Year: 7.15% p.a.

Important Notes on Regulated Products

  • Advertised rates apply to new eligible loans and are subject to change.
  • Actual rates may differ based on factors like borrower category, property use, and LVR.
  • Fees include:
    • Application Fee: $399
    • Settlement Fee: $199
    • Discharge Fee: $250
    • Annual Fee: $0
  • Additional details are available in Resimac’s Interest Rates Disclosure document.

Unregulated Products

For loans with up to 70% LVR on eligible properties, additional options may be available. Borrowers are encouraged to consult a Resimac Business Development Manager (BDM) for personalized advice and scenarios.

With a focus on transparency and tailored solutions, Resimac’s interest rates reflect their commitment to meeting the diverse needs of New Zealand homebuyers and property investors.

Features and Benefits of CustomerZone

Resimac has introduced CustomerZone , an online loan management platform designed to provide borrowers with greater control and convenience when managing their home loans. This modern platform offers a range of features and benefits that enhance the customer experience:

User-Friendly Interface

Enjoy a responsive and intuitive digital experience, making it easy to navigate and manage your loan details.

Pay Anyone Functionality

Flexible payment options allow you to transfer funds to any recipient directly from the platform

Payment Scheduling

Set up one-off, scheduled, or recurring payments to fit your financial planning needs.

Enhanced Security

Advanced fraud protection ensures your transactions are secure and your data is protected.

On-Demand Access

Retrieve e-statements and view your transaction history anytime, providing transparency and easy record-keeping.

With these features, CustomerZone empowers Resimac customers to take charge of their home loans in a secure, efficient, and personalized manner.

Conclusion

CustomerZone brings convenience and control to managing your Resimac home loan . By offering a secure, user-friendly platform with flexible payment options, enhanced security features, and on-demand access to important loan information, Resimac ensures its customers can manage their loans efficiently and with confidence. This innovative tool reflects Resimac’s commitment to simplifying the home loan experience for borrowers across New Zealand .

Contact Resimac

If you need assistance or have questions about your home loan, Resimac offers multiple ways to get in touch:

  • Phone

    • New Zealand Toll-Free: 0800 38 48 58
    • International/Direct Dial: +64 9 927 7700
  • Email

    • Reach out to the team at customerassist@resimac.co.nz
  • Postal Address

    • PO Box 37066, Parnell, Auckland 1151
  • Social Media

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This article was updated on 22 november 2024